Learn How to Navigate End-of-Life Discussions with Confidence, Clarity, and Compassion

Approved for 1 Hour of Florida Veterinary Continuing Education Credit

Talking to clients about quality of life and euthanasia is one of the most challenging parts of veterinary medicine.

Many of us receive extensive training in diagnosing disease and treating patients, but very little guidance on how to help families navigate the emotional side of difficult decisions.

This course provides a unique opportunity to observe a real quality-of-life consultation led by Dr. Cherie Buisson, a veterinarian specializing in hospice and end-of-life care.

You'll hear the language, communication strategies, and reassurance techniques used every day to help families move from uncertainty and guilt toward understanding and peace. Register for Free

Who This Course Is For

This course was designed for:

  • Veterinarians

  • Veterinary Technicians

  • Practice Managers

  • Veterinary Support Staff

Whether you're newly graduated or have been practicing for decades, difficult conversations are always stressful.

This training is designed to help you feel more confident when discussing:

  • Quality of life concerns

  • Hospice and palliative care

  • End-of-life planning

  • Euthanasia decision-making

  • Client guilt and uncertainty

  • Family communication challenges

What You’ll Learn Inside

Practical Communication Strategies

Learn how to discuss quality of life in a way that helps clients feel informed rather than overwhelmed.

Language That Builds Confidence

Hear real examples of how difficult topics can be explained with compassion and clarity.

Managing Client Guilt and Fear

Discover techniques that help families navigate uncertainty without feeling pressured.

Quality of Life Discussions

Learn how to guide meaningful conversations that help clients better understand their pet's needs and changing condition.

Support Beyond the Appointment

Explore ways to provide continued education and support for families who need time to process information outside of the exam room.

Why Veterinary Professionals Love This Approach

One of the most common challenges in practice is finding enough time for quality-of-life conversations.

Clients often leave appointments with unanswered questions, lingering guilt, and uncertainty about what comes next.

The Know When It's Time program was created to help bridge that gap.

By providing trusted, veterinarian-led education, families can continue learning at home while reinforcing the conversations you've already started in the clinic.

INTRODUCING

Know When It's Time: Helping Pet Lovers Face Euthanasia

CE For Veterinary Professionals: A Guide for Pet Lovers Facing Euthanasia

Included Resources

When you complete the course, you'll gain access to resources designed to help both your practice and your clients.

Client Referral Resources

Provide families with trusted educational materials they can review at their own pace.

Digital Referral Tools

Easy-to-share course links and QR code resources.

Printed Referral Materials

Request complimentary referral cards for your practice.

Ongoing Client Education

Help families access compassionate guidance beyond the appointment room.

Learn From a Veterinarian Who Has Guided Thousof Families Through This Exact Moment

Dr. Cherie Buisson is a certified hospice and palliative care veterinarian who has spent her career helping families navigate end-of-life care with compassion and dignity.

After years of helping pet owners through this process, she noticed something:

Most families are looking for reassurance. They want to know they're doing the right thing. They want to know their pet isn't being forgotten. And they want to know they don't have to carry the weight of this decision alone.

Help Families Navigate Difficult Decisions with Greater Confidence

Every family deserves compassionate guidance during one of the most difficult chapters of pet ownership. This course was created to help veterinary professionals provide that guidance with greater confidence, clarity, and compassion.

If you don't have a license or certificate, please tell us your job title.

Please Note: This course is intended for continuing education for veterinary professionals only. Pet owners and individuals not affiliated with veterinary medicine may still access the course at: www.knowwhenitstime.com

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