
Veterinarians
Veterinary Technicians
Practice Managers
Veterinary Support Staff
Quality of life concerns
Hospice and palliative care
End-of-life planning
Euthanasia decision-making
Client guilt and uncertainty
Family communication challenges

Practical Communication Strategies
Learn how to discuss quality of life in a way that helps clients feel informed rather than overwhelmed.

Language That Builds Confidence
Hear real examples of how difficult topics can be explained with compassion and clarity.

Managing Client Guilt and Fear
Discover techniques that help families navigate uncertainty without feeling pressured.

Quality of Life Discussions
Learn how to guide meaningful conversations that help clients better understand their pet's needs and changing condition.

Support Beyond the Appointment
Explore ways to provide continued education and support for families who need time to process information outside of the exam room.
One of the most common challenges in practice is finding enough time for quality-of-life conversations.
Clients often leave appointments with unanswered questions, lingering guilt, and uncertainty about what comes next.
The Know When It's Time program was created to help bridge that gap.
By providing trusted, veterinarian-led education, families can continue learning at home while reinforcing the conversations you've already started in the clinic.



CE For Veterinary Professionals: A Guide for Pet Lovers Facing Euthanasia

When you complete the course, you'll gain access to resources designed to help both your practice and your clients.
Client Referral Resources
Provide families with trusted educational materials they can review at their own pace.
Digital Referral Tools
Easy-to-share course links and QR code resources.
Printed Referral Materials
Request complimentary referral cards for your practice.
Ongoing Client Education
Help families access compassionate guidance beyond the appointment room.
Dr. Cherie Buisson is a certified hospice and palliative care veterinarian who has spent her career helping families navigate end-of-life care with compassion and dignity.
After years of helping pet owners through this process, she noticed something:
Most families are looking for reassurance. They want to know they're doing the right thing. They want to know their pet isn't being forgotten. And they want to know they don't have to carry the weight of this decision alone.

Every family deserves compassionate guidance during one of the most difficult chapters of pet ownership. This course was created to help veterinary professionals provide that guidance with greater confidence, clarity, and compassion.

If you don't have a license or certificate, please tell us your job title.
Please Note: This course is intended for continuing education for veterinary professionals only. Pet owners and individuals not affiliated with veterinary medicine may still access the course at: www.knowwhenitstime.com
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